(480) 897-1171

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Serving Gilbert, Queen Creek, San Tan Valley, Chandler, & Mesa, AZ
Contact Us
Serving Gilbert, Queen Creek, San Tan Valley, Chandler, & Mesa, AZ
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(480) 897-1171
8490 S Power Rd
Gilbert, AZ 85297
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Debbie (who answered the phone) was very pleasant to deal with. When I called after purchasing my Big Deal for two hours of work, I told her what I needed. I had just experienced a major flood in my house due to a water filtration unit in my garage having split open, and while I had already had that replaced, I was concerned that my pressure regulator valve was not working properly and that water pressure was exceeding specifications. However, I was also waiting for a laundry tub to be delivered to my home, and that was going to take a week. Debbie was worried that if I waited for the tub to arrive, I would be at risk with a faulty PRV. She offered to split my two hours so that we could take care of the PRV right away and then they could come back to install the laundry tub when it arrived. I was grateful as this is something that was not offered with the Big Deal. We scheduled my appointment for 9 a.m. At 8:45 a.m. the day of my appointment, I received a call from Terry to let me know he would arrive at 9. Terry did arrive at 9 and helped my painter remove the old laundry tub, as the angle valve that was there was stuck and could not be turned all the way. Then Terry got right to work on replacing the PRV. I found him to be prompt, kind, and willing to answer all of my questions. He quickly replaced the PRV and then I asked him to replace the angle valves to the laundry tub. He finished everything in an hour and said he would come back to install the laundry tub when I was ready. I called Debbie again when I was ready to install the laundry tub. This time she gave me a window in which Terry would arrive - between 9-12. Once again Terry was very pleasant and he arrived in the middle of the window that they had provided. After he was done with the laundry tub I asked him to take a look at a bathtub drain that I wanted to remove and replace and that had corroded and broken in parts. We discussed the potential for this turning into a significantly bigger job than it seemed, and once again, he answered all of my questions. I appreciated his honesty in letting me know about the risk taking out a wall for doing what was, for now, a cosmetic fix. I put the drain replacement on hold until I'm ready to do more work in the bathroom, so that we are not repeating work now and then again in the future. I am very pleased with the honesty, professionalism, price and consideration of Terry and Debbie at Coyote Plumbing. I'll be calling them again this coming week to arrange for the replacement of my Mom's hot water heater, as that is another project on the list. After 16 years in AZ, I have finally found a plumber that I am comfortable using for all of my future projects!
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Genevieve L.
Terry was the service tech and also on previous calls. He is always on time with a call that he is on his way. He is very friendly, courteous and will answer your questions and provide suggestions. He pulled the toilet, shimmed to level, added an additional ring and reset toilet. No leaks. He also checked our master bath toilet, no leaks and my kitchen sink faucet, no leaks. All this was done within the hour.
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Susan T.
I woke up one morning to find that my entire front yard was flooding. After turning off the water, I used Angie's List to find plumbers. Coyote Plumbing said they could be out that afternoon. They called to confirm the time and Dan also called to say that he was on his way. While he was there, he did an excellent job at explaining to me what was wrong and what he was going to do. He gave me an estimate of the cost if I used him but did not put any pressure in case I wanted to use another plumber. After he was done, he had me come out so he could explain to me everything he had done, and he also wrote a summary for my reference.
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STEPHANIE H.
I purchased a coupon for Coyote Plumbing after reading the good reviews. Terry fixed a leaky toilet and replaced a couple of valves under a bathroom sink. Customer service was excellent from beginning to end, including the office and the plumber. They contacted me to set up an appointment in a very timely manner, they were polite and helpful. The plumber called when he was on his way, and was also very polite and helpful. He let me know all my options and what his ideas were with regard to the leaky toilet. He began by cleaning the gasket, tested the toilet, and let me know that cleaning the gasket fixed the problem! He did not try to charge more than was necessary which I greatly appreciated. He also replaced 17-year old valves in a bathroom that were corroded and stuck in the "on" position. He put in quarter-turn valves and new supply lines. I couldn't be happier and would definitely recommend this company to friends and family.
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Pamela B.
